Before I get into the meat of this post, let me first say that the way we handle health care in the U.S. is dumb and a disgrace. Okay. So, I think it was two years ago that my employer switched to our current provider. They sent us new ID cards, as usual. What was unusual was that the cards also came with these cute little tyvek envelopes, and the envelopes had additional information.
The size of the text on the cards and the envelopes is extremely tiny and difficult to read. There are multiple phone numbers, mailing addresses, all sorts of information. The company is headquartered in the midwest, and since they don’t have offices at all on the west coast, those of us working in the offices in Seattle and the various California locations are supposed to submit things through a local insurance network for reasons that don’t completely make sense to me. That’s one of the reasons there is so much information crammed on the cards and envelope: there is contact information for multiple offices.
The first time any of my health providers tried to submit claims… Continue reading Hoops all the way down
